15,000 Service

[glxr tourer]

The Stealers I brought my beast from their with a few problems lol

I was qouted $300 dollars for my 15,000 servie by the stealers in seymour today, so I went to my local shop and was qouted $150 and thats with the books stamped which I thought it was outstanding, And we went through the check list. I have read that the only thing it will effect is the road side assist is that true. what should I do go with the stealers or should I just go with my trusted grease monkey.

[AussieAnth]

Dropped my 2013 GLX dual cab in for 15,000km service to Heidelberg Mitz in Melbourne this morning. Quotes price $295. Im guessing they'll charge more on top for parts or something. They're also doing the service program to replace coolant & cap, flash ECU.

Mentioned the engine flaring issue thats been there since day dot, which they said they'll look at although I dealt with someone from the office, not the workshop. She didn't batter an eyelid so I don't know if it all went over her head, or she understood and can actually do something about it.....or knows they can do nothing.

I pointed out one of the lock pins for the tailgate doesnt often engage, leaving the tailgate secure on one side only. They recon I have to take that up with the dealer I purchased from, not them !! WTF? Surely a dealer can action a warranty issue regardless of where you bought it?

Fingers crossed i leave without spending over $300 and actually get it back in better condition than it went in.

[AussieAnth]

Far out....talk about shit service !

I dropped it in for the 15,000k service, plus the service program for overheating (mines OK regardless). I mentioned the tailgate not locking on one side, my dash is a bit loose in one part, and the flaring.

To their credit, they sorted my dash free of charge. They only charged me the fixed price of $295, and claim to have rotated my tyres. If they did, they only swapped the rears around, and same on the fronts. Im suspicios if they did it at all.

On pick up, I was told they inspected the tailgate & found no problem. I opened it and the lock failed to close. Nobody had done a thing about it. The guy handing back the keys (not a mechanic) grabs a can of silicone spray, and makes it worse. They'll supposedly call me tomorrow to organised a replacement lock. Wont hold my breath.

They told me the flaring was due to "aftermarket exhaust, no back pressure".....to which I reminded them its been doing it since day 1, and its a common problem. They told me to monitor it and come back if I need. Indeed I will.

Got home....no entry in the service manual. !! come on !! I even put it on the passenger seat to remind them.

Checked over the list of items done. Pop the bonnet. Hello, oil filter is still dirty from my last outing. Clearly the original. I pull the dipstick, and the oil is dirty. I got under and they appear to have removed the bash plates.....I think. There's definitely a bit of oil around the place. I guess all the crap in the oil filter has dirtied up the new oil.

I'm going to blast them tomorrow. I dont see how you can "accidentally" forget an oil filter change. Its like putting your shoe on and forgetting the laces. They charged me $65 for a filter, so I recon its a money saving effort on their part. They better sing, dance, smile and apologize for me or I'll be giving them an ear full.

[har05l]

LIFT THE BONNET before leaving

Said it a thousand times already and for the sake of a pull, lift, then a quick look it'll save the heartache later on

[baito]

Far out....talk about shit service !

I dropped it in for the 15,000k service, plus the service program for overheating (mines OK regardless). I mentioned the tailgate not locking on one side, my dash is a bit loose in one part, and the flaring.

To their credit, they sorted my dash free of charge. They only charged me the fixed price of $295, and claim to have rotated my tyres. If they did, they only swapped the rears around, and same on the fronts. Im suspicios if they did it at all.

On pick up, I was told they inspected the tailgate & found no problem. I opened it and the lock failed to close. Nobody had done a thing about it. The guy handing back the keys (not a mechanic) grabs a can of silicone spray, and makes it worse. They'll supposedly call me tomorrow to organised a replacement lock. Wont hold my breath.

They told me the flaring was due to "aftermarket exhaust, no back pressure".....to which I reminded them its been doing it since day 1, and its a common problem. They told me to monitor it and come back if I need. Indeed I will.

Got home....no entry in the service manual. !! come on !! I even put it on the passenger seat to remind them.

Checked over the list of items done. Pop the bonnet. Hello, oil filter is still dirty from my last outing. Clearly the original. I pull the dipstick, and the oil is dirty. I got under and they appear to have removed the bash plates.....I think. There's definitely a bit of oil around the place. I guess all the crap in the oil filter has dirtied up the new oil.

I'm going to blast them tomorrow. I dont see how you can "accidentally" forget an oil filter change. Its like putting your shoe on and forgetting the laces. They charged me $65 for a filter, so I recon its a money saving effort on their part. They better sing, dance, smile and apologize for me or I'll be giving them an ear full.

Mate have you tried Epping mitsu ? I have found them to be good, but everyone has different experiences as well I guess

[AussieAnth]

Dropped it back in this morning. Service manager was really good about it, and said they'd sort out the filter to keep me happy and also said they could put a new lock in from a spare tub they had.

I've had another look around the engine bay this morning, and it might be possible that if they test drove it in the rain yesterday after the oil change, it might have been muddied up the oil filter. Gonna ring them and see what they say, and maybe let them off the hook regarding the oil filter. Dont want the be one of "those" customer who piss and moan about everything. Glad I took it back to get the lock and log book sorted regardless. Hopefully this will all come out ok in the end.

UPDATE: They're still offering to change it even though I basically let them off the hook. Perhaps not so bad after all... :

On another note, the service manager said they had about half a dozen tubs out the back from tray installs. If anyone ever needs a new tub or tailgate, I'd be asking your local dealer for one on the cheap !

[baito]

Sounds like a happy ending mate

[leonbee]

Anyone tell me what the story is with the fuel injector supply pipes. The service book says they have to be replaced when removed 6 times?

When is it removed?

Sounds expensive. How much is an injector pipe to replace?

[Mitsu0069]

The injector pipes are removed every 30,000 kms to allow the rocker cover to be removed, to gain access to perform the valve adjustment. So shouldn't need to replace them until 180,000km under normal servicing conditions.

[leonbee]

Just to remove the rocker cove
thanx Mitsu0069

[Booger]

Quick Question...

Just had 15k service, MN 14.5y, by my local mechanic mate. Sounds a little noisyer since synthetic oil has gone in, but feels to have a little more power at take-off. I've been to Sydney and back ~400-500kms since. Have found the oil level quite high on the dipstick, well over the top hole, about 1cm or more.

Should this be a problem?
T.I.A.

[GLRkenny]

Sounds like he put too much oil in it, as for the noise is be suspecting that an SQL needs to be done

[biggibbo]

Quick Question...

Just had 15k service, MN 14.5y, by my local mechanic mate. Sounds a little noisyer since synthetic oil has gone in, but feels to have a little more power at take-off. I've been to Sydney and back ~400-500kms since. Have found the oil level quite high on the dipstick, well over the top hole, about 1cm or more.

Should this be a problem?
T.I.A.

Are you checking the oil while the engine is cool?

[Booger]

Are you checking the oil while the engine is cool?

Yes, I've always checked oils cold, usually in the morning. Sometimes warm, just prior to doing a self service on my old ute.

Sounds like he put too much oil in it, as for the noise is be suspecting that an SQL needs to be done

Agreed on too much oil. My concerns are, will this cause problems? i.e. Oil getting high up to places it shouldn't or affecting combustion?
Please remind me... SQL??

You probably can tell I know pretty much sweet-FA about deisel engines.

[hvac guy]

Read the owners manual on the oil level it says to run the engine first then check. I thought the same thing that it was too high and then did it the way the manual said and it was perfect

[Booger]

Read the owners manual on the oil level it says to run the engine first then check. I thought the same thing that it was too high and then did it the way the manual said and it was perfect

Thanks "hvac guy".
I'll give that go in the morning.

[leonbee]

Water coolant level is a couple of mls above the low mark on vehicle delivery. After pre check still the same. Just had 15000km service done and no change. Owners manual specifies coolant level between low and high.

A: Was it to much work to add some coolant.
B: Apprentice went busting for a pi.. and forgot about it
C: Can't afford to add coolant due to low cost of the capped price servicing $295
D: Checking coolant is an optional extra
or D: The level is correct because Technically it is between the low and high mark

What do you think guys...?

[rodneyb81]

Water coolant level is a couple of mls above the low mark on vehicle delivery. After pre check still the same. Just had 15000km service done and no change. Owners manual specifies coolant level between low and high.

A: Was it to much work to add some coolant.
B: Apprentice went busting for a pi.. and forgot about it
C: Can't afford to add coolant due to low cost of the capped price servicing $295
D: Checking coolant is an optional extra
or D: The level is correct because Technically it is between the low and high mark

What do you think guys...?

Mine was the same on delivery I jumped up and down had them add to full hasn't dropped since in the 4400 kms done ... At first he says I will just get some water and fill it don't think so go get the proper stuff thanks

[RHKTriton]

Run the engine before checking?

Every vehicle I've ever had suggests to have it stand for a period - to ensure most of the oil is in the sump.

After doing an oil change its worth giving the engine a spin to ensure filter etc is fully primed. Check and adjust if necessary.

[AnOldFart]

Water coolant level is a couple of mls above the low mark on vehicle delivery. After pre check still the same. Just had 15000km service done and no change. Owners manual specifies coolant level between low and high.
A: Was it to much work to add some coolant.
B: Apprentice went busting for a pi.. and forgot about it
C: Can't afford to add coolant due to low cost of the capped price servicing $295
D: Checking coolant is an optional extra
or D: The level is correct because Technically it is between the low and high mark
What do you think guys...?

It's just a sign of the Global Economic times that we live in today ie, if the difference between the low and high marks on the overflow bottle amounts to say 500ml of coolant, then multiply that quantity by the number of new vehicles running off the Mitsui production lines Globally (millions of them) and you can start to understand the extra (real) cost savings involved for the parent company that can be achieved by something as simple as being a bit on the stingy side with the coolant levels.
As you already said, "D: The level is correct because Technically it is between the low and high mark" ....
Everyone knows, that the local Stealers are -supposed- to check/top-up fluid levels at the vehicle's pre-delivery, just as everyone knows, that most of them don't even bother, doing -any- pre-delivery checks, even though they like to add on more $$$ to the new vehicle price they want to charge you, for -supposedly- doing so....

[leonbee]

Mine was the same on delivery I jumped up and down had them add to full hasn't dropped since in the 4400 kms done ... At first he says I will just get some water and fill it don't think so go get the proper stuff thanks

Surely a Mitsubishi specialist would not say just add water. The level should not move unless there is a problem.

Here is the Mitsubishi spill: From web sight.

Mitsubishi is committed to delivering you peace of mind

Getting your car serviced with a Mitsubishi dealer. Its going to be running at its best and with capped price servicing you know what your in for.

Bit worried now about that last line you know what your in for $295 out of pocket and the job not done properly. My insurance company gives me free road side assist.

https://www.youtube.com/watch?v=yVJU8g39nbw

[leonbee]

It's just a sign of the Global Economic times that we live in today ie,

I think its a sign that its hard to find someone who takes pride in there work anymore.....


Everyone knows, that the local Stealers are -supposed- to check/top-up fluid levels at the vehicle's pre-delivery, just as everyone knows, that most of them don't even bother, doing -any- pre-delivery checks, even though they like to add on more $$$ to the new vehicle price they want to charge you, for -supposedly- doing so....

I thought the manufacturer is paying them to do pre checks. Did not expect the FREE complementary inspection to correct it. My paperwork said it was a chance to meet your service team manager. Never saw him . I did expect my first 15000km service at $295 to include inspect and correct 100mls of coolant. Disappointing

[AnOldFart]

"leonbee" if I didn't know better, I'd almost be tempted to say that, just going by the 'surprise' expressed in your two previous posts, you must -still- believe in the "Tooth-Fairy" living at the bottom of your garden ....
Sorry mate, no offence intended, don't worry I'm just takin th pis....

[leonbee]

"leonbee" if I didn't know better, I'd almost be tempted to say that, just going by the 'surprise' expressed in your two previous posts, you must -still- believe in the "Tooth-Fairy" living at the bottom of your garden ....
Sorry mate, no offence intended, don't worry I'm just takin th pis....

Yep its a worry

[leonbee]

Shouldn't be bagging out The s Dealer, was just an honest mistake.

If not it was clearly Tony Abbots fault...

seriously I'm confident it will be corrected at my next service

If it doesn't overheat first